Privacy Policy

Effective Date: 01/01/2026
Last Updated: 02/01/2026

1. Introduction

Welcome to MarketHive (“we,” “our,” or “us”). We operate an online platform that enables users to buy and sell goods and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, mobile application, and related services (collectively, the “Platform”).

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed via secure third-party providers)

b. Account Information

Username and password
Profile details (e.g., profile picture, bio)

c. Transaction Information

Purchase and sales history
Product listings and pricing
Communication between buyers and sellers

d. Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on the Platform
Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Platform
Process transactions and send confirmations
Facilitate communication between buyers and sellers
Improve user experience and customer support
Detect and prevent fraud or illegal activities
Send administrative updates, promotions, or marketing communications (you may opt out at any time)

4. Sharing Your Information

We may share your information in the following circumstances:

With other users: Limited information (e.g., username, contact details) may be shared to complete transactions
With service providers: Payment processors, hosting providers, analytics services
Legal compliance: If required by law or to protect rights, property, or safety
Business transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Understand usage patterns
Personalize content and advertisements

You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Object to or restrict processing
Withdraw consent
Request a copy of your data

To exercise these rights, contact us at: [Insert Contact Email]

9. Children’s Privacy

Our Platform is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal data from children.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by updating the “Last Updated” date or through other appropriate means.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: benworley@touchkel.com
Address: 4140 Jim Rosa Lane, San Francisco, CA, 94143

13. Additional Clauses for Marketplace Platforms

Users are responsible for the accuracy of their listings
We may monitor, review, or remove content at our discretion
Communication between users may be recorded for safety and dispute resolution